Upgrading Your Subscription

  1. Navigate to the Subscription page
  2. Click Upgrade under the plan you wish to upgrade to
  3. Complete your purchase on the Stripe checkout screen

Canceling Your Subscription

  1. Navigate to the Account and Billing page
  2. Click Invoices and Payment Methods on the top right
  3. Click Cancel Subscription
    Screenshot2025 08 07at5 59 45PM Pn

Managing Payment Methods and Billing Information

  1. Navigate to the Subscription page
  2. Click Invoices & Payment Methods
  3. Click Add payment method to change your current payment method Screenshot2025 08 07at4 53 47PM Pn Screenshot2025 08 07at6 06 06PM Pn Screenshot2025 08 07at6 06 28PM Pn
  4. Click Update information to update your billing information (eg. name, address, company, VAT info) Screenshot2025 08 07at6 08 43PM Pn

Managing Subscription Renewals

Your subscription will auto-renewal monthly or anually, depending on the type of subscription you’ve purchased.Cancelling the subscription yourself will keep the subscription active till the end of your billing period.
For mobile app purchase, you will have to manage your subscriptions through either the Apple App Store or Android Play Store.

Reach out to team@julius.ai for support or to ask questions not answered in our documentation.