Getting Started
Privacy and Data Security
Customer trust and data security are at the forefront of what we do. We follow industry security standards to ensure your data is always secure.
At Julius AI, protecting your data is foundational to how we build our platform. We implement strong privacy policies, secure infrastructure, and transparent governance to ensure you stay in full control of your data while benefiting from our AI-powered tools.
Security
Compliance & certifications
Privacy Policy
This policy explains how we handle your personal data and the measures we take to protect it.
Trust Center
Everything you need to know about security and compliance at Julius AI
Terms of Service
By using the Service, you agree to be bound by these Terms of Service (“Terms”), as well as any other policies we publish that are relevant to the Services.
Frequently Asked Security Questions
Where can I access your security certifications for audit purposes?
Where can I access your security certifications for audit purposes?
You can find our certifications and documentation at https://trust.julius.ai.
Is my data stored?
Is my data stored?
Yes, uploaded files and outputs are securely stored in the United States, with strict safeguards to protect your data at all times.
Where is my data processed and stored?
Where is my data processed and stored?
All data is stored and processed in the United States. Data processing is conducted in a secure, regionally isolated Cloud environment.
Who can access my data?
Who can access my data?
Your data remains private and secure. Access is granted only under exceptional circumstances, such as for troubleshooting, and is strictly limited to authorized personnel. All access is carefully monitored, logged, and subject to rigorous auditing procedures.
Does Julius train models on my data?
Does Julius train models on my data?
Never. Your data is not used to train any models, internally or externally. Our AI providers are contractually bound by this.
Can I delete all traces of my data?
Can I delete all traces of my data?
Yes, you can initiate the deletion of all your data. Customers have full control and can request the removal of their data at any time.
How can I report a vulnerability in Julius AI?
How can I report a vulnerability in Julius AI?
If you’ve found a security vulnerability in Julius AI, please report it responsibly by submitting the details through our Vulnerability Disclosure Program.